And Device Manager in Windows 10 is showing a - 1033082 Today I've tried to connect an external Drive that was failing to my laptop to see if I could make it work, but I couldn't. Plugged back all USB devices in no particular order. But it fails Sep 25, 2023 · However, the right USB-C port is working without issues with the same charger and no throttling occurs. I'll try disabling EXPO and running RAM at base frequencies and see if that prevents anymore disconnections. Oct 8, 2012 · ASUS G75VW, need to boot from the CD-ROM, doesn't work after selecting HL-DT-ST DVDRAM in BIOS in ROG Gaming Notebooks Sunday; Asus ROG STRIX G15 G512LI - Laptop not turning on/no signs of charging in ROG Strix Series Saturday; Asus ROG STRIX G15 G512LI - Laptop not turning on/no signs of charging in ROG Strix Series Saturday Nov 13, 2013 · The software/drivers are the same for the left and right USB 3. my usb-c ports were dead as well after that pesky myasus update, however i just installed the windows 11 22H2 update and they seem to be working fine now. USB3. My build had been working perfectl Jul 19, 2014 · Yes we mostly don't use it as it has a tendency to negatively effect USB 3. One supports USB 1 and 2, whilst the other parallel port supports only USB 3. If the USB device is able to work normally, then the USB . I originally had an Asus Tuf Z690 D4 Plus Wifi and now i have the ROG Strix A-Gaming Wifi D4 and the EXACT same problem is happening! ALL of the USB Ports are stuck at around 12. Fix 4: Update The Device Driver. 0 ports dont work during post (yet they work fine during windows) my front usb 3. Nov 3, 2016 · Hello, yesterday I installed the ASUS X99 STRIX into my Computer along with the i7-6800k and 16GB DDR4 RAM 3200mhz from Corsair. All USB 2. They used iPhone with their internal USB cable. Jul 8, 2024 · [Windows 11/10] Troubleshooting - External Display Connection Issues. 0 ports, i can see, that the dvd burner gets power and is able to eject the dvd. If you can, the real solution would be to obtain the updated firmware on the card by getting on labeled with the correct SN prefix (that is the letter 'N' is FW 31 and 'M' is FW 24 which doesn't work) Jul 17, 2022 · Murph_9000 wrote: The Chakram X is tri-mode connected; USB cable, USB 2. This dock works great on my other HP and Toshiba notebooks, via their respective USB-C ports. Normal troubleshooting, I just unplug and replug somewhere else - worked - good to go, moving on. Mar 29, 2023 · I installed the ROG CROSSHAIR X670E HERO mainboard 2 month ago, all went well updated Windows 11 to 22H2 2 weeks ago and both usb 3. 2 Gen1 port, but ASUS did not find any issue on both USB port. As in the title this set of USB ports are not working. (Port 1 runs with Port 6 2 with 7, etc. 0 ports, I asummed it should be possible to connect another display via an USB-A to VGA/HDMI adapter. Everything has gone fine until yesterday. 2 at the back 1 at the front. ive tried reinstalling and updating Mar 27, 2024 · - None of the USB ports (all USB A size, with blue interior which I think marks them as USB3 compatible) recognize any USB device. I did have control in BIOS so i used BIOS to boot into safe mode (rear IO didnt know front usb wasnt working at this time) and get some basic drivers installed. Windows 11 Version 10. I do not run a RAID configuration. Table of Contents: Troubleshooting - Fail to charge. Nov 14, 2023 · Confirm [Realtek USB Audio] driver was installed or not 3. I'm not sure if it's related, but now 1 of my USB ports doesn't work - not powering up any USB device. 0, but work in Windows. 1 would appear and disappear randomly, and one of the USB 3. Dec 27, 2021 · I assembled a new PC with the X570-E GAMING motherboard. 0. Jan 18, 2024 · Hello, Well Like Many Others with the 7800x3d My ROG STRIX B650E-E USB 3. The same goes for the mouse, if only the mouse was connected it worked like it should, in all usb ports. It worked mostly fine with 1801 and lower, with the included adapter USB-C to 4 pole audio jack, I was using it to connect my headphones + mic without needing to disconnect my speakers. 2 gen2 ports, nothing less. 0): Both Port works Rec/Listen Audio I asked ASUS to check onboard USB3. 0 thumbdrive connected when I power the machine on, the BIOS does not show that device as connected, so it's not an OS issue. USB 3. 1 worked with a USB hub for KB and mouse in the Bios but not in Windows. The BIOS is the latest. Check if USB device is seated/setup properly. So it seems, it's working, but only the power. 07. Devices connected to all other ports are recognized by the system and their drivers but they do not fu Oct 2, 2023 · I'm using the original adapter from Asus, and I did all the possible solution. 0 programs, than I restarted my laptop. 2 Gen 2 port. So I experimented a bit with the xHCI Modes and Oct 12, 2023 · 2. Apr 14, 2015 · Anyone know how to get the USB port behind the monitor to work ? I tried connecting a USB thumb drive or a USB keyboard and my computer doesn't detect anything. If you are using the USB device via a USB docking (USB hub), try connecting the USB device to the computer directly. one more thing: when an USB Storage/Keyboard is plugged in into those USB 3. Apr 8, 2020 · I lost all USB support and was not able to use usb keyboard or mouse at windows. If the USB device is able to work normally, then the USB docking may be ROG Strix XG49VQ offers a wide selection of connectivity options, including DisplayPort 1. However, sadly it auto updated the last time I rebooted, and again, on v324 the monitors do not work again. my ASUS ZenScreen MB16AC does nothing when plugged in - not even turn on or display an led light on the power button. 22631 Build 22631 Jul 22, 2024 · So Today Just pulled out the 4 Port USB-CHub I have in No6 and put it into No10 USB-C - Restarted and all is Working again All the Red USB 3 ports back to normal and the Hub working on 10 - So must be a Bios/Software issue here for this board which say's "Now you have a Hub connected I'm disconectiong the rear ports for you" So happy to have Apr 29, 2021 · I’m having similar issues with my M13EG too. Aug 11, 2012 · I have the latest bios, drivers and Asmedia USB3. my usb2 ports work fine. My usb3 ports when on mb header dont work right. It appears all my other USB's are working, including the other 3 of the 4 USB 3. 1 and 2. I am not using a hub. BUT if i plug my hub on the lower usb-c port Dec 21, 2020 · Bought a asus zephyrus g14 laptop yesterday to play on the go . 0 ports (right-hand side) to the left-hand USB 3. But lately, as I've added more devices occasionally or moved things around, that certain USB ports just Mar 3, 2013 · ROG Flow X13 (2023, RTX 4070) G-Sync with external Monitor in ROG Flow Series 06-20-2023 @ROG, Please make laptops like G750 and G752. When connecting some devices I get the message "the last USB device you connected to this computer malfunctioned and windows does not recognize it". 2 Gen 1 Type-A Ports. Jun 3, 2022 · I've tried multiple docks with the Zephyrus G14 2022 and when they are connected to the left port of the device display out does not work. 0 ports whenever this occurs. 2 gen 1 ports had stopped working. 2 Gen 2 Type-A ports labelled E1, E2, and 3 (Also, why this naming pattern?!?) all do not work. 2 carry the USB signal ? 1 day ago · ROG STRIX B650E-E GAMING WIFI BIOS 3014 | RYZEN 7 7800X3D | Win 10 latest updates. Jan 21, 2023 · Hi, I am trying to use USB-C ports of Z790-e for display. 0 or 2. I'm on the latest chipset drivers, BIOS is on the 11/18 release, but the USB 3. Nothing. 0 Headers in Gaming Motherboards 3 weeks ago Aug 1, 2024 · Hi @Jiaszzz_ROG thanks for the response. Are the USB ports just broken? Aug 26, 2022 · I cannot get it to work - e. So no we have several people with G752 that this issue continues on with. Dec 20, 2015 · Yes that is the exact same issue we have had all along. I've tried the following docks: CalDigit SOHO HYPERDRIVE USB4 Mobile Dock Feb 25, 2021 · Solve a problem of USB port that no longer works on an Asus ROG: Update your Asus ROG: Restart your Asus ROG to resolve USB port malfunction: You can first restart your Asus ROG. I've not seen this driver included in any of the ASUS drivers on their website for this motherboard, but it has certainly resolved the issue for me. Check if it's working. 0 ports are working fine. Ive since been working on this for the past few weeks with no luck. I have played with the power options in usb settings and it didn't help. If the USB port is damaged, please bring your device with the USB cable and AC adapter to your local ASUS service center for further assistance. in Gaming Notebooks 2 weeks ago Feb 19, 2024 · If the USB Type-C device is still not detected and not working well either, then the USB Type-C device may be faulty. 2 gen 1 headers failed. Is this a known issue/faulty board? Tried everything. Reinstall USB Root Hub driver in Device Manager. Sep 24, 2021 · I have installed all of the necessary drivers, however I never installed USB drivers, because in Armoury Crate there weren't any, but only the newest drivers for the rest of the important drivers. Fix 1: Check For Hardware Issues on My Asus app. HELP PLEASE!!!!! May 10, 2024 · B650E-E Back Red USB Ports Not Working While Using USB 2. Feb 24, 2021 · The USB-C AUDIO port on my ASUS ROG Strix B550-i Gaming seems to not work anymore after I updated the BIOS to 1803. I confirmed the adapter itself works, I tried it on a ThinkPad in a Jun 3, 2022 · I've tried multiple docks with the Zephyrus G14 2022 and when they are connected to the left port of the device display out does not work. 0 Headers in Gaming Motherboards a week ago; BSOD with Z790 Dark Hero and RTX 4080 Super in Gaming Motherboards 2 weeks ago; ROG Phone 7 x ROG Delta S Animate low volume in Gaming Audio 2 weeks ago; The i8042prt. I have currently connected the Mouse and Keyboard to USB 3. I'm having more and more of them dropping off over TL;DR: Had laptop for a month, works great. I am running Windows 11 and use this device for music production which is my work (I require thunderbolt for my studio). So the ports are not bad at all. I have tried an otherwise working mouse and a keyboard, and nothing. Jul 16, 2023 · The Firmware on the card itself is the issue, not the MB BIOS. all other usb ports on the motherboard work but just those dont and after extensive research, im lead to believe that the motherboard itself is fine. The USB-C (output) port however cannot be inactive as it is charging the laptop and transmitting Gigabit Ethernet from the monitor. 0 ports and had the sa Jan 3, 2024 · If the issue can't be solved and all USB ports does not work, please contact ASUS Support for assistance. (Code 43) A request for the USB configuration descr Hello everyone. Dec 20, 2019 · I cannot for the life of me get the Asus Mobos to recognize the USB-C (3. I have also updated my Bios to the most recent one. I have tried those instructions (link) and no help. keyboard and mouse have 2. All drivers up to date as of 25/08/2424. I've tried all of the ports, both 3. my guess is that while the windows update was rolling out asus was rolling out their own usb-c port fw updates to make it compatible with the newest windows version. Although I'm located in the U. 1 Type A (the red one located on the side of the Type C port) works as expected, thou Dec 28, 2019 · This board has 3. The USB-C ports are not working at all. 0 flash drive has c Aug 22, 2011 · Hi, I have the same problem, my usb drivers seem to be under the control of another application. x connectivity and speeds for certain devices and data transfer. When you go to the device manager, it indicates that they are working. AMD Chipset Drivers Revision Number 6. Devices connected to all other ports are recognized by the system and their drivers but they do not function properly or gets disconnected after a Jul 8, 2024 · If the USB device is still not detected and not working well either, then the USB device may be faulty. So it seems like the problem was the monitor and not the laptop. I manually downgraded back to 321, and they started working again. I'm currently plugged into the back of the monitor with the cable, which I think is actually a higher data rate than the dongle (I'd need to check that). I don't recall anything happening with nothing plugged into the usb ports except a sudden restart with no BSOD. 0 work but none of the 3. 2 days ago I had updated using the ASUS live update utility my laptop came with, and it was working fine till I went to play a new game i just installed hours b4, the game worked fine after install, but when i restarted the computer the mouse/headphones/ and all other devises got power but not working. 0 ports - 480752 PRODUCTS Laptops Phones Desktop Gaming Handhelds Aug 24, 2013 · TUF CURVED MONITOR not working Asus will not help me. 4 MBS or 22. So I connected it while connected to the external source, and now none of my USB ports work. I tried the same steps on the laptop and it worked without an issue. It is always the same usb ports that are not working. 0 thumbdrives, USB 3. 0 ports, so if the right USB 3. Not even the PSU fan will come on. Aug 3, 2020 · It turns out that the blue usb ports at the back aren't working now it seems. And now, even with version 1416 all USB ports are working fine. I'm having more and more of them dropping off over time. but not everyone wants to May 9, 2016 · My daughters, GL series ASUS ROG 752VW, all 3 usb ports will not work. Aug 6, 2024 · Hi @Jiaszzz_ROG thanks for the response. Check the port to see if there's anything stuck inside or if some of the pins are bent. Applicable Products: Notebook, Desktop, All-in-One PC, Gaming handheld, Motherboard, MiniPC, NUC, Feb 19, 2024 · If the USB Type-C device is still not detected and not working well either, then the USB Type-C device may be faulty. 1) dock display ports. Jul 9, 2024 · If you experience the sound problems of ASUS computers, such as Speakers/Microphones are not working, no sound, sound is muffled, intermittent, or crackling/popping, etc. Running further diagnostics now but should I try to contact ASUS for help under the warranty or am I just overreacting? Edit: forgot to add that this is a January model (got pretty unlucky) I bought from Best Buy on sale. Aug 1, 2024 · Hi everyone, I have Asus Zephyrus G15 (GA503RM). Dec 20, 2021 · I assembled a new PC with the X570-E GAMING motherboard. 0 ports and it functioned without any issues at all. My computer was running perfectly fine and well all u Nov 14, 2023 · Confirm [Realtek USB Audio] driver was installed or not 3. Perform BIOS Recovery via security jumper. BUT if i plug my hub on the lower usb-c port Hi @Jiaszzz_ROG thanks for the response. 0 ports on the Maximus V; however all of the USB 2. 0 ports work fine, the software should be fine for both sides. 2 Gen 2 Ports are Not Working "Unknown USB Device (Port Reset Failed)" Code 43 appears when any Device is Plugged into the ports in this picture So Motherboard Purchased on 21st November 2023 - Updated to Bios ROG STRIX B650E Nov 25, 2011 · Haf x has 2 usb2 ports via internal header and 2 usb3 ports either via internal header or via loopthrough. Update and confirm BIOS / Windows packages / drivers with the latest version on your PC. 1, rog crosshair vi extreme Jan 23, 2020 · I bought an ASUS Z690 Tuf D4 Gaming motherboard + 12700k in late 2021, and have updated to all latest drivers, ME and bios. 0 ports on this motherboard causing this issue. I plugged the USB for the power supply in first, and tried the wireless charging and it worked fine. Give it ~5 minutes. For example, if I only connected my kb first (without the mouse connected), and tried all the usb ports, it worked like it should. We also recommend that you first remove all devices plugged into the USB ports. 0 hub, Oculus devices. If the USB device is able to work normally, then the USB May 27, 2020 · I could not use my bottom USB-C port. Aug 22, 2011 · I am having the same problem. However, when I plug in the USB for the RGB, nothing happens. If you are using the USB device via a USB Type-C docking (USB hub), try connecting the USB device to the computer directly. I tried a USB-C to HDMI cable and also tried a USB-C hub which has an HDMI port for display. May 7, 2024 · Same Problem here, no USB ports work. My computer was running perfectly fine and everything until I decided to take full advantage of the pc by doing a slight automatic overclocking through the asus software itself. Initially, I plugged in my docking station via the USB-C port and everything was working fine. In fact, it often happens that corrects this type of malfunction. 1 stopped to work as have been described here. Could also be a hardware issue. Jan 31, 2020 · Rog 8 Side port Display port alt mode USB C not Reaching 165hz in ROG Phone 8 Sunday; Rog 8 aero active firmware update bug in ROG Phone 8 Saturday; my rog phone 6 mic wont work on Duolingo or hey Google in ROG Phone 6 a week ago; VoWiFi not working on Rog phone 7 in India, Airtel in ROG Phone 7 3 weeks ago Mar 6, 2024 · Before I was using the headset on USB 2. May 26, 2024 · The wording in [green square] of below image shows the normal working of network adapter, while the one in [red square] with exclamation mark shows abnormal working of network adapter. 0/3. Dec 3, 2017 · Hello Title says it I have a Maximus VIII Hero Motherboard. I have uninstalled them several time with the same result. Now I just turned "USB power delivery in Soft Off state (S5)" on until working bios is released again. It is only the 3. BUT if i plug my hub on the lower usb-c port Jul 3, 2020 · I bought a ROG Strix G15 G512LI specifically for its USB-C 3. Jun 9, 2024 · This 'Cypress USB Connector Manager Class Extension Driver' not only resolved the unknown device, but after a subsequent reboot all of the red USB ports started working again. g. I've read that the computer must support DP Alt Mode so to take advantage of the alternate channels over the USB cables. 0 ports are closer & i dont like things not working - so i have to resort to begging cumulative brainpower. Jul 8, 2024 · Check USB ports and cables. I have had a few times where the light on the USB 3. Connect ONE USB device to the USB 3. Its just USB 3. Than I did download from asus support website USB3_Fresco_Win7_64_Z35300 after installation restarted again. I was told by both Asus and Microsoft support that the issue would be fixed in future updates. I thought it needed more power, as it had an external source port. 22. This 'Cypress USB Connector Manager Class Extension Driver' not only resolved the unknown device, but after a subsequent reboot all of the red USB ports started working again. Jun 28, 2023 · I've got a new zephyrus (2022) G14 and I want to play my vr on it so I got a cable matters usb-c to display port but the display is not - 939829 PRODUCTS Laptops Phones Desktop Gaming Handhelds Feb 19, 2021 · Hello, i've got a ASUS Strix Z490-E Gaming Motherboard and i want to use the Red ports on the back (USB 3. 4 MBS transfer. Does the display port 1. 2 Gen 1 and USB 2. Cannot charge devices nor use storage disks. Booted up rust today and 30 minutes later both usb ports stopped working randomly. The other usb ports that wasn't in use no longer work also. 0 ports DO work during post. Mar 18, 2020 · turns out, my front usb 2. If the USB keyboard or mouse do not work on this motherboard, but works on another motherboard, it means the USB keyboard/mouse is not compatible. We suggest you contact the device manufacturer. Click [Realtek USB Audio] and click [Driver] and confirm whether the driver version shows as below picture Feb 19, 2024 · If the USB Type-C device is still not detected and not working well either, then the USB Type-C device may be faulty. Also the usb 3. I also checked whether the back ports are working or not with a USB-C hub and they are ok with the hub, but not ok with the HP Reverb G2. Aug 19, 2023 · It is about 1/4 of my USB ports and not about what devices are connected to those ports. After I startet the computer and the bootsequence for Windows was complete none of my USB-Ports worked, neither 3. Suddenly this didn't work and when I go into Sep 27, 2019 · About a year ago I had a windows update that broke 2 of my USB ports at the same time. If some pins are bad you might still be able to power devices but data won't transfer. Same results booting linux off a USB. , if your local ASUS support is not sure how to fix this, or can't find a problem, please send me a message at cl-Albert and I'll try to ask someone to keep Mar 3, 2018 · After one year with a MB ROG Strix Z370-E Gaming all USB ports except USB3. Options activated in BIOS, drivers up to date, but my Type C port at the back of the PC doesnt' work. I recently updated my m/board to the ROG STRIX Z790-H GAMING WIFI BIOS 2301. Reinstall USB Host Controller driver in Device Manager. I had been without my computer for 4 months. Windows don't even recognize the monitor. I am not able to get any Video signal. Please check and remove any debris from the USB port on the device. * There have been no updates, no firmware updates, no UEFI (BIOS) updates or anything that correlate or coincide with the appearance of this problem. Apr 28, 2014 · Just built a new PC, everything is running absolutely fine except for the USB 3. If the USB device is able to work normally, then the USB Jan 23, 2023 · I recently got a b650e-e system set up, and noticed that some of my USB devices weren't working. If I plug in any of several known good (tested on other machines) USB flash drives OR my SteelSeries Arctic pro headphones, they do not work, and show up in Device Manager as "Other Dev Jan 12, 2024 · Access BIOS setup and Enable USB port. My mouse is no longer detected in device manager. 0 ports would keep reinstalling itself in the OS. 1 (RED PORT) . ROG Strix XG43UQ HDMI 2. 0 on the left port are no issue. c. USB-C cable is fine and should be working without problems. I have tried EVERYTHING. If the USB device is able to work normally, then the USB docking may be Jan 3, 2024 · If the issue can't be solved and all USB ports does not work, please contact ASUS Support for assistance. 0 ports. The ports have Apr 26, 2023 · B650E-E, same 4 USB back ports not working at all, 2 bios tried, every config, no usb connected on the mobo, 4080 and 7800x3d with 32gb of corsair memory I've tried absolutely everything, and no, this is not a driver problem as the usb doesn't even work on the BIOS, it's probably a faulty design by asus on this motherboard, ask for a Apr 30, 2022 · Alright guys ive tried everything and im coming here for some help. 0 requires 500 ml/a even using a hub that powered hub still requires 500 ml/a from the USB 3. Aug 22, 2023 · I have a ROG Maximus Hero Z790 and a recent Windows 11 update (apparently) messed up something in the USB system. Apparently, the 4 USB ports located at the top don't emit light when the computer is off, so I plugged in my mouse and keyboard there. 0 port. Fix 5: Power Cycle Your Asus Laptop with Hard Reset. 037. Make sure your antivirus software is Jun 3, 2024 · I recently updated my m/board to the ROG STRIX Z790-H GAMING WIFI BIOS 2301. Jan 13, 2021 · The USB Hubs have two ports for each physical USB port. I rarely use my bottom port so I selected "using the middle port as priority". Only 1 of my front usb ports suddenly stopped working. What I've tried: - unplugging/replugging - multiple restarts Using a mouse, I tested each port and they were now working. That is they work badly with a usb3 hard disk I have having it swith on and off continiously but they work fine with usb2 devices. Upgraded my windows to Windows 7 Ultimate and now the USB ports are not working. Reply. I did uninstall all USB 3. 0 devices that have the issue on the left ports. The Mobos DO recognize the dock USB ports and the Network on the dock just not the display ports. After installing all Asus website drivers there 2 devices left without a driver (PCI host controller and something else I forgot) that Windows update took care off - *shudder* Jul 22, 2024 · There was a similar post a while back which is now closed. 2 Gen 2 ports for them to work without any issues. I tried both rear USB-C ports. Power does not increase when the charging is in process Jan 12, 2024 · Access BIOS setup and Enable USB port. Jul 8, 2024 · If the USB device is still not detected and not working well either, then the USB device may be faulty. Now I am asking CoolerMaster (Local distributors) to May 23, 2023 · When I returned, everything was working fine, and the USB ports were functional again. I guessed this over a month ago when sometimes the USB-C port on the monitor stopped working altogether (even had no power) and only solution was to re-plug the monitor. 1, AMD FreeSync™ Premium Pro technology, Display Stream Compression (DSC), Extreme Low Motion Blur (ELMB) Sync, DisplayHDR™ 1000, DCI-P3 90%, Shadow Boost, Remote Control We would like to show you a description here but the site won’t allow us. Tried mice, keyboards, webcam, USB keys and external HDD. Or, Speakers/Microphones problems occur in a virtual meeting or online learning, such as Microsoft Teams, Skype, Google Meet, Google Classroom, Zoom, or other communication apps. 0 ports on my case are not working nor are the rear middle USB 3. Device Manager shows: Windows has stopped this device because it has reported problems. The USB ports seem to work intermittently. sys driver is lagging my system. For NUC9 Make sure that the header pin from the motherboard was connected to the header output. Since then I tried to use a USB to USB-C converter and plug it in like that into the monitor, but still nothing. 0 connectors, the PC starts. A random pop up message asked me which port to prioritize. unfortunately, my 2. I got one, but unfortunately it does not work. only one of my USB 3. If the USB device is able to work normally, then the USB Dec 22, 2014 · 5930k ASUS 780 DC2 x2 X-Fi Titanium HD Samsung 840 pro Samsung 850 pro WD 1TB Velociraptor WD 4TB Black WD 4TB Red Corsair AX860 Connected to the back Mar 6, 2024 · GPU FAN NOT WORKING in TUF / ASUS Gaming Notebooks a week ago; Asus ROG Strix G15 TouchPad doesn´t work in ROG Strix Series 2 weeks ago; g18 hotkeys not working again in ROG Strix Series 3 weeks ago; Asus Rog strix g15 keyboard lights stopped working including the power botton's red light in ROG Strix Series 3 weeks ago Jul 10, 2024 · This 'Cypress USB Connector Manager Class Extension Driver' not only resolved the unknown device, but after a subsequent reboot all of the red USB ports started working again. After that, I could not use my bottom port unless I turn off my phone then charge it then turn it on again, or I am in safe mode. Let Windows install the drivers. I am not sure what has been updated on the machine since its purchase about 6 months ago. Since it has USB 3. Strangely the back USB-C ports does not see my HP Reverb G2 VR headset whereas the front USB C port does not have this issue. But it's not working. I haven’t loaded windows on this build yet. I moved it from the USB 2. 4GHz dongle, or Bluetooth. BUT if i plug my hub on the lower usb-c port Apr 21, 2021 · As you know XIII hero has 3 USB-C ports. S. Mar 21, 2017 · No device works in the USB3. Therefore, I am wondering, is this a software issue rather than hardware? Aug 22, 2023 · I have only tried on USB drive in the front ports and it is working normally. I've tried various other usb peripherals, but it doesn't seem to work with usb-c monitors via DisplayPort alt mode. Mar 12, 2017 · However, when i plug in my external dvd burner into one of those USB 3. ROG Strix XG43UQ. Again, for 4-5 months the left one worked without a hitch, but it no longer is. I have tried everything googling has suggested. All the USB-C ports work just fine as do the black USB 2. what i found out was the marked ports stop working when i have my usb-c hub connected on the front panel usb-c port or the top usb-c on the back io (number 6 on the manual). in ROG Gaming Notebooks 14 hours ago; My laptop shutting down during game (GL504GW-ES043T i7 8750h, 32 GB RAM 2600 Mhz, RTX 2070 8 GB) in ROG Strix Series yesterday; recommend to add "Wake on lan" or "Restore AC power loss" function to Strix Notebook in ROG Strix Series 3 weeks ago Feb 6, 2021 · Unplug all your USB devices (except for your mouse) Uninstall all your USB drivers (do your mouse USB driver last) Uninstall the mouse USB driver and unplug as it's uninstalling the driver. I wish that this will help you fix your issue. Aug 29, 2023 · After leaving it for a couple hours, i went back to check on it and all 4 USB 3. once it restarted, my external monitors that were connected via USB-C failed to work. They provide power but no function. The red ports do but not the blue ones (gen1 don't work, gen2 do). Flashed the bios to version 1416, setup everything PBO, curve optimizer, Expo and memory context restore. Click [Realtek USB Audio] and click [Driver] and confirm whether the driver version shows as below picture Over the last days this stopped working and the HP monitor will only accept input via HDMI, while telling me the USB-C port is inactive. BUT if i plug my hub on the lower usb-c port Feb 18, 2013 · I had some problems with USB ports after doing a clean Windows 7 installation. Perform BIOS Recovery via power button if the Security Jumper option did not work. 1 (red) or USB Type-C connector. Oct 20, 2017 · Not on the Asus website for me. 0 slots still function. But if I connect one or both of the two USB 3. 0 front panel connectors to the MB, the PC won't start. As far as I can tell, all of your ports are having the same problem. 0) on the back panel. Installed the drivers from the ASUS website. Jul 23, 2024 · So Today Just pulled out the 4 Port USB-CHub I have in No6 and put it into No10 USB-C - Restarted and all is Working again All the Red USB 3 ports back to normal and the Hub working on 10 - So must be a Bios/Software issue here for this board which say's "Now you have a Hub connected I'm disconectiong the rear ports for you" So happy to have The Usb-c / lightning port stopped working suddenly one morning. I have this board with a 7950X3D and most of the red USB ports on the rear do not work. afterwards i noticed i lost communication with Aura sync and ICUE. I bought the ASUS G74SX-BBK7 in BesT buy. May 22, 2023 · If you are just using the motherboard USB ports, this issue doesn't occur and same with during the PC is on, all USB ports work fine just you can't leave your headset plugged in for example if you were going to restart your computer at some point. ) And they would always connect to the USB 2 port. they give power but dont transfer data. 1 ports at all. I have an ASUS ROG Strix Z690-A Gaming WIFI D4 motherboard and an ASUS ThunderboltEX 4 connected to it on the last PCIe slot. Feb 21, 2024 · I have an Asus Strix G16 (G614JI) that got the firmware update to 324. Just had connected 2 Samsung T5s via the USB C ports. Feb 13, 2017 · Specs: Motherboard: ASUS MAXIMUS XI Formula RAM: CORSAIR DDR4 3200mhz CPU: i7-7700k PSU: 750W Corsair GPU: GTX 1070 Founders Edition Storage: 1 TB SSD, and a 250 GB SSD NONE OF MY USB PORTS ARE WORKING OR PICKING UP MY KEYBOARD AND MOUSE. I plug into my Kensington SD4800P docking station through this port. USB ports stopped working, ASUS diagnostics shows memory and battery issues. Do you mean that you cannot access the BIOS because the keyboard is not working at all? Other than trying another keyboard and other ports, I'm not sure how to get around that problem. I have had this issue only with bios 1516 & 1602. I have waited a couple weeks to see if it was a driver update thing but im starting to think its something else. The weird part of it is that I can see that my usb stick lights up (led lights) which means the port's not completely dead. The end result was I ended up having to replace the USB 3 cable for my VR Headset and it is working now but only after Mar 3, 2018 · I installed microsoft VC redist 2008 edition trying to get a program to work it prompted me to restart the pc, on boot all USB devices ceased functioning, I am unable to enter the bios or do anything at all with the computer, I went and bought a PCI USB card no luck with that either. I kind of found out what "kills" the marked ports. PG32ucdm automatic pixel cleaning working on PC but not mac in Gaming Monitors a week ago; PG32UCDM: does panel clean work on standby? in Gaming Monitors 2 weeks ago; Zephyrus G15 USB-C malfunctioning in Gaming Notebooks 3 weeks ago; B650E-E Back Red USB Ports Not Working While Using USB 2. It detects its plugged in but the screen will simply receive no signal. If there is exclamation mark on the device, you can download the latest driver for Network adapter on the ASUS support site and install. Interesting it works on other OSs (MacOS, Android Tablets) so seems to be a driver issue on windows. Jul 22, 2024 · I have this board with a 7950X3D and most of the red USB ports on the rear do not work. Aug 7, 2019 · NONE OF MY USB PORTS ARE WORKING ONLY USB 3. Same ones as outlined. Jul 21, 2024 · Hi @Jiaszzz_ROG thanks for the response. 0 Controller diver. This 'Cypress USB Connector Manager Class Extension Driver' not only resolved the unknown device, but after a subsequent reboot all of the red USB ports started working again. Remove all the cables connected to the Motherboard ,including LAN cables, audio cables. - The USB ports don't appear to recognize anything in the BIOS either - Ran every update I could find, including installing all of the latest drivers from Apr 6, 2014 · The front USB 3. The 2022 ROG Flow Z13 packs up to an Intel® Core™ i9-12900H and NVIDIA® GeForce RTX™ 3050 Ti GPU into the most powerful gaming tablet. 1 Gen2) with my dockingstation from Sharkoon (which also got a USB 3. Fast forward a week, I tried plugging in my usual peripherals. I've tried the following docks: CalDigit SOHO HYPERDRIVE USB4 Mobile Dock Feb 18, 2013 · I had some problems with USB ports after doing a clean Windows 7 installation. I have Webcam camera connected to one of the blue USB ports (3. ASUS confirmed both USB ports don't have any issue with using Internal USB port tester. 0 Causing them to disconnect and reconnect If this starts happening to you remove the Charger Plus. Mar 8, 2024 · Remove all the USB devices and external cards from the motherboard, including the mouse, keyboard, USB flash disk, SSD, external PCI-E Cards, etc. 3. Dec 16, 2010 · the usb devices do not work if I unplug and plug them back in. 1 Gaming Monitor — 43-inch 4K UHD (3840 x 2160), 144 Hz, 1ms MPRT, HDMI ® 2. May 14, 2016 · Well the problem is that windows doesn't recognize the usb stick when I put into the motherboard. There's still an issue with the light on my keyboard and mouse, but I've found a solution. The USB3. Any ideas what would cause that behavior? its a high end Z370 board fwiw. If there is anything I missed please inform me so I can answer. Dive into the best tablet gaming on Windows 11. 0 do. Everything worked fine all until I decided to restart my computer. Jul 26, 2024 · So Today Just pulled out the 4 Port USB-CHub I have in No6 and put it into No10 USB-C - Restarted and all is Working again All the Red USB 3 ports back to normal and the Hub working on 10 - So must be a Bios/Software issue here for this board which say's "Now you have a Hub connected I'm disconectiong the rear ports for you" So happy to have Jun 17, 2024 · ASUS Rog Strix G15QC owner (3 x USB ports, 1 x USB-C port). Fix 3: Check The AC Adapter on My Asus app, it detects a problem with it. It happens with just the mouse plugged in. When I got home from work tonight and booted into Home Premium 64-bit, my ASUS gaming mouse wouldn't respond and the ASUS logo on the top would blink and go out. Not working, when you plug in anything it will not work. There is no way there's any physical damage, I don't know what else to do. I have seen now that others with the same board dating back to 2023 had the same issues but i have not read about a Jan 18, 2020 · The second replacement worked, but as stated before, the ASMEDIA USB 3. Ive tried my external SS USB Headset (USB2. Please refer to USB Keyboard and mouse in Device QVL list of this motherboard on ASUS Jul 8, 2013 · Now all USB ports are not working 😞 Here step by step what I'm done. Clearly this is not the way I want to run my system, I require USB 3. Fix 2: Check The Battery n My Asus app, no issue defected. If I put keyboard or mouse in the port where the usb was they work fine Apr 13, 2021 · So I have the ASUS ROG CROSSHAIR 5 dark hero motherboard and the ASUS TUF Gaming GT501 case. Ultra-Low Blue Light technology ROG Strix XG49VQ comes with TÜV Rheinland-certified ASUS Ultra-low Blue Light filters to protect eyes and prevent strain from harmful blue light. Click on the Asus ROG Zephyrus G14 icon to the right of your question and scroll down the page to find the schematics and board view Now BOTH USB-C ports work without a problem. Tried manually/automatic nothing works! None of my USB ports are working. Good luck. Please refer to USB Keyboard and mouse in Device QVL list of this motherboard on ASUS May 12, 2022 · So my focus went to the USB-A ports. Stop obsession of making laptop thin. Might be a missing/bad driver. The card is working as it will detect my phone when plugged in, and charge it. 0 ports, it's also not shown in bios and therefor not recognized at all. . 0 HZ-3B Docking Station in ROG Strix Series 04-03-2023; G703GXR HDMI Port Does not Work in ROG Gaming Aug 6, 2024 · Hi @Jiaszzz_ROG thanks for the response. Display output does work when connected to right USB-C port, but the right port does not support laptop charging. In the device manager i see that there are 2 errors; unknown usb device (device descriptor request failed), unknown usb device (set address failed) Jul 24, 2012 · I am having trouble with my G75V laptop. 2,Two HDMI and two USB 3. 1 Gen2 - i bought it just for this problem, because i After 4 days of working with 2023 Rog flow x16 4070, i noticed both of type c ports not working (not detecting any flash drive or charging) but i worked at first two days I searched and done thease steps: Uninstall and reinstall all ports from computer management Update bios to latest version Nov 14, 2023 · I've let it happen without changing settings over past few days, but can definitely confirm that the USB-C port definitely turns off along with all of the USB 2. Ther Feb 19, 2024 · If the USB Type-C device is still not detected and not working well either, then the USB Type-C device may be faulty. The rear 2. After unplugging the devices, my laptop keyboard wasn't working. The other day I plugged in a old 2008 wired Logitech mouse and keyboard (I didn't have my usual peripherals at the time). ROG SPLENDID in ROG Gaming Notebooks 06-13-2023; G512LW with USB3. I have 2 in the front of the case (plugged into motherboard) and another 4 built into the motherboard. The 3. If I remove the USB 3. Is there a fix for this? I even got a message on boot that the machine will shut down in 15 seconds due the usb overload. Apr 19, 2023 · product crosshair vi hero, maximus ix apex, maximus ix code, maximus ix extreme, maximus ix formula, maximus ix hero, maximus viii extreme/assembly, maximus viii gene, maximus viii hero, maximus viii hero alpha, maximus viii impact, maximus viii ranger, prime x299-a, prime x299-deluxe, prime x299-deluxe ii, prime x399-a, rampage v edition 10, rampage v extreme/u3. My PC specs: Asus Rog Strix z490 Nov 18, 2023 · The easy fix for USB problems can be to turn off power management for the USB root hubs in device manager. USB 2. May 18, 2017 · On reboot, if I enter the bios (the USB ports work outside of Windows) and switch off xHCI the USB ports are limited to USB 2. 1 Gen2 Port) or my new ICY BOX IB-121CL-C31 Dockingstation (also USB3. 0 headers on the MB do work Apr 26, 2023 · But lately, as I've added more devices occasionally or moved things around, that certain USB ports just will not work regardless of the device I plug in. Make sure your antivirus software is Jan 7, 2024 · If the setting was already disabled and if there is no power on the both of the USB A ports then it may not be the port that is the problem but something is wrong with the USB +5V power supply on the motherboard. Use Restore Point to restore the system. Look at the SN of the card on the box and see what I wrote above. At the BIOS level, if I have a USB3. It seams that only 1 port is working, the one with a thunder icon (constantly powered) on the right side of my laptop. eyjgv bymj ejyy anif sirrk bxdfddy zqsss ctywqv oolk ijjvd